Our Philosophy

We’re a new kind of digital agency - we don’t have an office that shuts down at 5pm, we don’t hide behind account managers, and we’re not bound by the typical bureaucratic agency structure. Because of our flexibility and small team, we can offer affordable rates, faster turnaround on projects, and greater transparency than the typical large firm.

Due to our philosophy of building long-term client relationships, we’re appropriately picky about the projects we take on. We believe working with a limited number of clients at a time keeps us in tune with our clients’ needs and allows us to offer a more personal experience.


Leadership Team

James Heaney

James Heaney

Founder, Director of Development and Design

James is the founder of Bicycle Creative, which he founded while a business and information technology student at the University of Pennsylvania. He provides his clients with a refreshingly personal, straightforward and user-friendly approach to website design and development and finds cost-effective solutions to meet their online marketing goals. A cycling junkie, you can usually find him training around town or competing with his team, Hive Shickluna.

Maggie Hagan

Maggie Hagan

Director of Content & Social Media

Maggie is primarily responsible for content strategy, copywriting, and social media marketing for Bicycle Creative’s clients. She excels at building customer trust through results-driven online content and developing positive relationships through social media. Prior to joining Bicycle, Maggie worked at agencies in copywriting and digital marketing roles, writing and editing web, radio, and print copy for clients such as the Cleveland Cavaliers, First Niagara Bank, and Zippo. She loves riding her bike at Delaware Park, doing yoga at East Meets West, and cooking up as many yummy things as she can thanks to the Lexington Co-op.

Why Buffalo?

Because Buffalo is an affordable place to live, we’re able to provide quality work to our clients at reasonable prices. Our clients aren’t subsidizing an expensive office building in NYC, catered lunches, or high salaries just so we can pay our rent. The low cost of housing and other essentials in the Queen City means we can live on less and thus charge lower prices than our big-city competitors. We’re also big fans of many of Buffalo’s great local businesses--check out our blog for more about that.

Though we call Buffalo our home, we have clients from San Francisco to London. We work with international nonprofits, small businesses, colleges, and independent artists. No organization is too small or big or far--we take advantage of collaborative tools and flexible scheduling to accommodate clients wherever they’re located.